Artificial Intelligence (AI) is seen as the most disruptive technology among businesses, but skepticism about the technology remains, according to a new GlobalData survey.
The Thematic Intelligence: Tech Sentiment Polls Q4 2023 surveyconducted across GlobalData’s entire network of B2B sites, found that 78% of respondents believe AI will cause either “major disruption” or “slight disruption” in the future, with 54% of respondents noting that they were already experiencing effects of technology.
Artificial intelligence is followed by cybersecurity and robotics in terms of how businesses view the technologies as disruptive, leaving augmented reality (AR) and the metaverse to lag behind.
Looking ahead, 13% believe AI will disrupt their industry in the next 12 months, while a further 14% believe the disruption will become apparent within one to four years. Only 8% believe AI will “never” cause disruption.
Get access to the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain a competitive edge.
Company Profile – free sample
Your download email will arrive shortly
We are confident in the unique quality of our company profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the form below
From GlobalData
Skepticism about AI technologies
Despite the overall tone of confidence surrounding artificial intelligence, there is still skepticism. 40% of respondents believe that “the technology is advertised”, although most could “see its use”. The results note that “there is likely to be some skepticism around AI’s potential until the full impact of productive AI on productivity is better understood.”
The hesitancy is due in part to uncertainties about regulation, as well as concerns about reliability. While technology has seen rapid development and adoption, legislation has lagged behind, leaving businesses to worry about potential vulnerabilities and pitfalls.
Europe’s Artificial Intelligence Law it will represent the first major move towards containment and management, classifying, banning and restricting artificial intelligence systems according to their level of risk. The law will prohibit the use of real-time biometric analysis through sensitive features in public places (except for law enforcement) and will establish requirements for human oversight of computer models and actions.
However, despite pending regulations, AI currently remains the wild west of the tech sector. In this year’s Enterprise Predictions report, GlobalData suggests that “2024 will see a high-profile case of a major company or government being embroiled in a scandal as a direct result of the development of AI applications.” Specifically, it warns of “the potential for misinformation, toxicity, bias, copyright violations, and privacy violations.”
Copyright concerns have already reached the courtroom, with the New York Times recently sued OpenAI and Microsoft for copyright infringement, claiming his articles were used to train chatbots that now compete as a news outlet.
These concerns, along with consumer reluctance, have seen creative and artistic outlets placed among the most reluctant users. however, with the AI market projected to rise to $909 billion by 2030technology seems poised to transform business in even the most cautious industries.
Trust in other technologies
In addition to artificial intelligence, the GlobalData survey also identifies cybersecurity and robotics as technology topics that respondents expect to be disruptive. 47% believe cybersecurity is already causing “significant disruption,” a sentiment shared by 39% about robotics.
Robotics is the technology that respondents are most optimistic will “live up to all of its promises,” with 72% of respondents saying the same. Cybersecurity is not far behind, with 71% of respondents believing the hype around it is worth it. Next is cloud computing with 69%.
However, 46% do not consider the metaverse to be a disruptive technology. The results suggest that “a lack of tangible use cases and limited understanding of the technology have contributed to the current conversion winter.”
This is accompanied by general pessimism about AR, which 25% of respondents believe will never disrupt their industry. The skepticism has likely been fueled by the abandonment of AR projects by some major tech companies, such as Googlewho left her Iris project in 2023.
Read the original at Defence247.gr
